Frequently Asked Questions (FAQs)
What type of products do you sell?
We specialize in high-quality bedding products including bedsheets, comforter sets, bedspreads, and pure cotton collections, available in various designs, fabrics, and sizes.
How can I place an order?
You can place an order directly through our website by selecting your desired product, choosing the size (if applicable), and proceeding to checkout. Once confirmed, you'll receive an order notification via email or SMS.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) across Pakistan with no additional charges.
How long does delivery take?
Orders are typically delivered within 3–5 business days for major cities and 5–7 business days for remote areas.
How much are the shipping charges?
Free shipping on orders above Rs. 2,999
A flat shipping fee of Rs. 200 is applied to orders below this amount
Can I track my order?
Yes, once your order is dispatched, a tracking number will be sent to you via SMS or email. You can use it to track your parcel on the courier’s website.
What is your return and exchange policy?
We only accept returns or exchanges for incorrect, defective, or damaged items reported within 3 days of delivery. Products must be unused and in their original packaging. For details, visit our Refund & Exchange Policy.
What if I receive a wrong or damaged product?
If you receive the wrong item or a damaged product, please contact us within 3 days with photos via email or WhatsApp. We will arrange for a replacement or refund if the claim is valid.
Can I cancel my order?
Yes, orders can be canceled within 12 hours of placement. Once your order is processed or dispatched, it cannot be canceled.
Do you offer international shipping?
Currently, we only deliver within Pakistan. International shipping is not available at this time.
How can I contact Room Bloom?
You can reach us via:
Email: info@roombloom.store
WhatsApp/Phone: +92 332 8417870
Address: 48A Lalazar Colony, Okara, Pakistan